01 / Review
We review the submitted scope
The team checks project type, destination, stage, product categories, notes and attached files.
Project Inquiry Received
Thank You. Your Project Information Has Been Received.
Our Foshan project team will review the scope, files and contact details you submitted. The next reply will focus on the information needed for product matching, samples, quotation or delivery planning.
1 Business Daytarget time for the first project review response
Scope Reviewdrawings, BOQ, categories and project stage checked together
One Contactemail or WhatsApp follow-up through the project team
Clear Next Stepreferences, missing inputs, samples or quotation route
What Happens Next
Your inquiry now moves through a focused project review.
The first response depends on how complete the current project information is. Our team will use what you sent to identify the most useful next action.
02 / Clarify
We identify missing decisions
Any missing quantities, drawings, specifications, standards or delivery details are organized into clear questions.
03 / Respond
We recommend the next route
The reply may include product references, sample planning, a quotation structure or a focused project discussion.
After Submission
Questions after sending your project inquiry.
These answers explain response timing, attachments, additional information and how to continue the discussion.
When should I expect the first reply?
The project team aims to review new inquiries within one business day. Complex BOQ or drawing packages may require additional review time.
How will OKBuild contact me?
The team will use the email address or Phone/WhatsApp contact submitted with the inquiry.
What happens if some project information is missing?
The first reply will identify the most important missing drawings, quantities, specifications or deadlines needed for the next step.
Can I send additional drawings or BOQ files?
Yes. Reply to the project email with additional files and reference the project name or submission details.
Does submitting the form create a final quotation?
No. A formal quotation depends on confirmed scope, quantities, specifications, destination and delivery requirements.
Can I continue browsing the website?
Yes. Product, solution, case and resource pages can help you prepare references while the project team reviews the inquiry.